We take your privacy seriously here at Drakar Veil. This page explains how we handle your information when you stay with us or interact with our website.
Last Updated: October 23, 2025
Welcome to Drakar Veil Frontier Hotel. Look, we get it - privacy policies can be a real snooze-fest. But this stuff actually matters, especially when you're trusting us with your personal info while booking your arctic adventure.
We're committed to protecting your privacy because, honestly, that's just basic respect. This policy explains what information we gather, why we need it, and what we do with it. We've tried to keep the legal jargon to a minimum, but some of it's gotta be in there for compliance reasons.
By using our website or staying at our hotel, you're agreeing to the terms outlined here. If something doesn't sit right with you, just give us a call at (867) 555-0847 and we'll talk it through.
When you book a room or sign up for one of our dog sledding adventures, we'll ask for things like:
Like most websites these days, we automatically gather some technical stuff:
During your time with us, we might collect details about your preferences - like if you prefer a room facing the northern lights viewing area, or if you're the type who wants extra towels in your wilderness spa session. This helps us give you a better experience next time you visit.
We're not in the business of collecting data just for kicks. Here's what we actually do with your info:
We take security seriously around here. Your data's protected with industry-standard measures including:
SSL/TLS encryption for all data transmission
Protected servers with regular security updates
Limited staff access on a need-to-know basis
That said, no system is 100% foolproof. We do our best to protect your info, but we can't guarantee absolute security. If we ever experience a data breach that affects you, we'll let you know promptly as required by Canadian law.
You've got rights when it comes to your personal data. Under Canadian privacy laws (PIPEDA specifically), you can:
Request a copy of the personal information we have about you. We'll get it to you within 30 days.
If something's wrong or outdated, let us know and we'll fix it.
Ask us to delete your info, unless we need it for legal or operational reasons (like if you have an upcoming reservation).
Unsubscribe from promotional emails anytime. There's an unsubscribe link in every marketing email we send.
Challenge how we're using your data if you think it's not appropriate.
We love having families visit us in the Yukon, but our website isn't specifically designed for kids under 13. We don't knowingly collect personal information from children without parental consent.
If you're a parent and think your child has given us their information, reach out and we'll delete it promptly. Kids are welcome to join the dog sledding and other family-friendly adventures - we just need a parent or guardian to handle the booking.
For minors aged 13-18, we recommend parents review this policy with them before they use our website or services.
We might update this policy from time to time - usually because laws change or we add new services. When we make significant changes, we'll let you know by:
It's worth checking back here occasionally, especially if you haven't visited in a while. Your continued use of our services after changes means you accept the updated policy.
Look, we know privacy policies can raise more questions than they answer. If something here doesn't make sense or you want to know more about how we handle your data, just reach out. We're real people and we actually read our emails.